Shipping & Returns
Shipping Policy
Welcome to Sparklux Co., Ltd's shipping policy! We take pride in ensuring your gemstones reach you in perfect condition. Our shipping methods are reliable, and we carefully package each gemstone to guarantee safe delivery to your doorstep.
If you have any questions about our shipping methods or costs, feel free to reach out to us. Your satisfaction is our priority.
We appreciate your trust in Sparklux Co., Ltd.
Return & Exchange Policy
At Sparklux Co., Ltd, we want you to be thrilled with your colored gemstone purchase. If for any reason you are not completely satisfied, we offer a straightforward return and exchange policy.
We understand that sometimes preferences change, and we want to make the process as simple as possible for you. Feel free to contact us with any questions or concerns about our return and exchange policy.
Secure Payment
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​We offer PayPal as our primary payment method to ensure your transactions are safe, fast, and convenient. PayPal is a trusted global platform used by millions worldwide, offering advanced encryption to protect your financial information.
You can choose to pay with your PayPal balance, credit card, or linked bank account, without sharing sensitive details directly with us. All payments are covered by PayPal’s Buyer Protection policy, giving you extra confidence in every purchase.
